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Questions & Answers
Frequently Asked Questions
What plumbing services does Jordan Plumbing Plus offer?
Jordan Plumbing Plus offers a comprehensive range of plumbing services for both residential and commercial clients. This includes general plumbing repairs, emergency services 24/7, drain cleaning (including hydro-jetting), water heater installation, repair, and maintenance (for both tank and tankless units), well pump services, leak detection, gas line services, sewer line repair and replacement, backflow prevention, and basement water removal.
Does Jordan Plumbing Plus offer emergency services?
Yes, Jordan Plumbing Plus understands that plumbing emergencies can happen at any time. We offer 24-hour, 7-day-a-week emergency plumbing services for urgent repairs like burst pipes, sewer backups, gas leaks, and water heater leaks. Our team is ready to respond quickly to minimize damage and restore your plumbing system.
What areas does Jordan Plumbing Plus serve?
Jordan Plumbing Plus proudly serves Durham County and North Raleigh, North Carolina. If you're located in or around these areas, we can assist with your plumbing needs.
How can I tell if I have a clogged drain, and what should I do
Signs of a clogged drain include slow-draining water, gurgling noises from drains, foul odors, water backing up, or water accumulating in sinks, tubs, or showers. While minor clogs can sometimes be cleared with a plunger, persistent or recurring clogs, or those affecting multiple fixtures, indicate a deeper issue. Jordan Plumbing Plus recommends professional drain cleaning at least once a year to prevent major blockages. If you suspect a significant clog, it's best to call a professional to avoid further damage.
What should I do if I suspect a water leak in my home?
If you suspect a water leak (e.g., unexplained high water bills, wet spots on walls/ceilings, sound of running water when no fixtures are on), it's important to address it quickly to prevent extensive damage. Jordan Plumbing Plus offers leak detection services, utilizing advanced methods like electronic leak detectors to pinpoint the source without unnecessary demolition. For a major leak or burst pipe, immediately shut off your main water supply and then contact them for emergency service.
What are the benefits of choosing Jordan Plumbing Plus?
Jordan Plumbing Plus is fully licensed and insured, providing prompt and reliable service, offering on-site estimates, and guaranteeing satisfaction. We pride ourselves on transparent, straightforward pricing (pricing by the job, not by the hour) and employing highly trained technicians who undergo continuous training.
How often should I have my water heater maintained?
For optimal performance and longevity, Jordan Plumbing Plus recommends regular maintenance for your water heater. This helps prevent sediment buildup, identify potential issues early, and ensure energy efficiency. We can service all types of water heaters, including conventional tank and tankless models.
Do you offer services for well pumps?
Yes, Jordan Plumbing Plus provides comprehensive well pump services, including installation, repair, and diagnostics to address any problems affecting your consistent water supply from a well.
How do you determine the cost of a plumbing repair?
Jordan Plumbing Plus offers on-site estimates. Our technicians will assess the problem, explain the necessary work, and provide a clear, upfront cost for the job. We aim for transparent and straightforward pricing so you know what to expect.
What types of water heaters does Jordan Plumbing Plus work with?
Jordan Plumbing Plus is experienced with all types of water heaters, including traditional gas and electric tank water heaters, as well as modern tankless water heaters. We offer installation, repair, replacement, and maintenance services for all these systems.